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Polycom stuck on updating initial configuration

If a different camera is connected to the HDX 4000 system, the HDX 4000 system will turn off (if powered on) or will not power on if in a powered off state.

The HDX system enables you to select a 4:3 aspect ratio when an Eagle Eye Director is selected, even though it is not a supported aspect ratio.

The camera name can be modified only with Roman-based characters.

Some DVI video sources (such as certain laptops) do not correctly support the hot plug detect pin (HPD).

This can result in the source sending video in the wrong format for HDX system video input ports 4 and 5.

Users can send content after the adjustment or calibration is completed.

When the Eagle Eye Director is in a point-to-point or multipoint call with an RMX 2000/4000 series system, version 7.2, the switch between People View and Room View causes flashes of white video on the far side.


  1. Delivering superior performance for midsize conference rooms, the Polycom SoundStation IP 6000 conference phone offers a price-to-performance breakthrough for SIP.

  2. Updating initial application 5. Welcome! Processing configuration This may take a few.

  3. The following table lists the known issues for the. and Enable Built-In Microphones configuration. updating an HDX system that.

  4. Search for polycom phone stuck at updating initial configuration For example, with Sangoma phones you can set up any button on the phone to be a line key, then state.

  5. I am not able to upgrade a 1692 polycom to the 1.0 load. It gets stuck. In my case 1692 is booting and after waiting at "Updating initial configuration.

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